CLI and LNR Features

Inbound Caller ID

At a glance, identify the name and telephone number of the person calling. Inbound Caller ID is available at no charge on most lines. It requires either a Caller ID telephone or Caller ID display box.

 

Intercept Recording

An Intercept Recording notifies callers of your new number when it's been changed. Provided for a maximum of three months.

 

Last Number Redial (LNR)

Would you like to conveniently redial people you are trying to reach without dialing their entire phone number again and again? The Last Number Redial feature allows subscribers to redial the last number dialed from their telephone set by pushing the pound key (#) twice.

Executive Intercom

Executive Intercom

Works between two specially designated electronic sets. When you press the Executive Intercom button on your phone set, your message can be heard through the speaker of the electronic set that you are calling. A two-way conversation is possible, if the called party lifts his or her handset. Available on Electronic Sets Only.

Group Intercom

Permits a group of employees to contact each other by dialing a two-digit number assigned to the telephone.

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Telephone Set Features

Remaining features of telephone set falling in the Alphabetic character "C" as follow;

Call Forward Busy

This feature can be added to your phone when you would like calls to be forwarded to another phone number if your phone line is busy.This feature is available for electronic and single line phones.

Cost

If the line you want to forward to is on the same electronic set as your primary line, there is no additional cost for this feature. If you request to call forward busy to another phone line not residing on your electronic phone set (except voice mail), there is an additional cost. This also applies if you request to call forward busy from one single line phone to another.

Call Forward Don't Answer

Allows call forwarding to a pre-selected phone number after the line has rung 3-8 times.

Call Forward Programmable

This feature allows incoming calls to be forwarded to another telephone number. This is a convenient way to provide coverage when away from your desk.

Call Hold

Allows you to place a current call on hold. You can then answer another ringing telephone, make an outgoing call, or retrieve a waiting call.

Call Hunt

Provides consistent coverage in you department without having to forward your phone when you leave your desk. With Call Hunt implemented on your telephones, an incoming call bounces to the next available (not busy) telephone, allowing more staff to assist callers, reducing the need for voice mail retrieval and customer callbacks.

Call Park

Call Park allows you to put a caller on hold, and retrieve the call from a different telephone.

Call Pickup

Provide better coverage with IT Com's Call Pickup. This user friendly feature lets you pick up your neighbor's phone line using your own phone, if he/she is away from their desk.

Call Prompter

Answers calls with a greeting, and presents a series of options.

Call Transfer

Call Transfer allows you to transfer a call to another telephone at no charge. It is also possible to transfer to an outside line, however, local or long distance charges apply.

Call Waiting

Allows user to hear a tone, when they are on the line, to notify them that another call is trying to reach them. Users have the option of answering the second call or allowing it to go unanswered. If answered, the user can toggle between calls using the transfer button.

Consultation

The Consultation feature allows you to put one number on hold and consult privately with another party.

Cutoff on Disconnect

This feature will send a message to disconnect a line after a modem or fax session.

Busy Lamp Feature

Busy Lamp Field

This feature can help you keep a handle on your office phone by indicating when a phone number is in use. In addition to showing the status of the line, the corresponding button acts as a speed dialer to the number. Available on Electronic Sets Only.

 

TelePhone Set Features

Telephone Features

While viewing the the Telephone Set features, we try to maintain the alphabetic order, so that first thing first.
In this post i am studying the features that starts with Latter "A",
what are we waiting for
here the features are on next line.

Authorization Code (Authcode)

If you are away from your office regularly, you may want a way to easily place calls (long distance as well as local) and charge them to your office phone. Subscribers to this feature are assigned a 7-digit authorization code (authcode) that can be tied to a particular project, grant, chart field, or individual. If you subscribe, you can use your authcode from many telephones on campus, giving you the freedom to make calls from a variety of locations.

Auto Dial

Do you have one number that you call often? With AutoDial, you can dial that number with the push of one button. Easy as that. Available on Electronic Sets Only.

Auto Display

If someone is expecting a call from you, but is tied up on their first line, they can see that you have called because your Name Display shows up for a few seconds while their second line flashes. Up to 24 characters can usually be displayed on the set.

Automatic Call Distribution (ACD)

Automatic Call Distribution (ACD) allows a large number of incoming calls to be answered by a group of individuals who serve as the ACD agents. Calls are automatically distributed to the member agents on a most idle basis. The group supervisory position can tell how many calls are in queue waiting to be answered; the wait time of the oldest call in queue; and which agents are logged in. This system offers monthly Call Center Reports that are automatically e-mailed to one or more departmental contacts.

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