Telephone Set Features

Remaining features of telephone set falling in the Alphabetic character "C" as follow;

Call Forward Busy

This feature can be added to your phone when you would like calls to be forwarded to another phone number if your phone line is busy.This feature is available for electronic and single line phones.

Cost

If the line you want to forward to is on the same electronic set as your primary line, there is no additional cost for this feature. If you request to call forward busy to another phone line not residing on your electronic phone set (except voice mail), there is an additional cost. This also applies if you request to call forward busy from one single line phone to another.

Call Forward Don't Answer

Allows call forwarding to a pre-selected phone number after the line has rung 3-8 times.

Call Forward Programmable

This feature allows incoming calls to be forwarded to another telephone number. This is a convenient way to provide coverage when away from your desk.

Call Hold

Allows you to place a current call on hold. You can then answer another ringing telephone, make an outgoing call, or retrieve a waiting call.

Call Hunt

Provides consistent coverage in you department without having to forward your phone when you leave your desk. With Call Hunt implemented on your telephones, an incoming call bounces to the next available (not busy) telephone, allowing more staff to assist callers, reducing the need for voice mail retrieval and customer callbacks.

Call Park

Call Park allows you to put a caller on hold, and retrieve the call from a different telephone.

Call Pickup

Provide better coverage with IT Com's Call Pickup. This user friendly feature lets you pick up your neighbor's phone line using your own phone, if he/she is away from their desk.

Call Prompter

Answers calls with a greeting, and presents a series of options.

Call Transfer

Call Transfer allows you to transfer a call to another telephone at no charge. It is also possible to transfer to an outside line, however, local or long distance charges apply.

Call Waiting

Allows user to hear a tone, when they are on the line, to notify them that another call is trying to reach them. Users have the option of answering the second call or allowing it to go unanswered. If answered, the user can toggle between calls using the transfer button.

Consultation

The Consultation feature allows you to put one number on hold and consult privately with another party.

Cutoff on Disconnect

This feature will send a message to disconnect a line after a modem or fax session.