Telephone Set Features

Make Set Busy

Allows ringing to be turned off for all lines on your set (Button Required). Only available for phones that are configured with the Automatic Call Distribution feature.

 

Message Waiting Indicator (MWI)

An indicator tells you there is a voice mail message (or messages) waiting for you in your mailbox. The indicator turns off when you have listened to all your new messages.

This feature can be activated upon request.

Some telephones have a Msg Wait button that the user can press to directly dial the voice mail system when the Message Waiting Indicator is on.

Multiple Appearance Directory Number (MADN)

Do you work at more than one location on campus? With a MADN, your number can ring at numerous locations anywhere on campus.

 

Music on Hold

Give your customers something nice to listen to while they're on hold. Available on Electronic Sets Only.

 

Name Display

This feature displays your name and phone number when you make calls to campus lines that also have telephone display sets. In fact, many telephone sets already have display units built into them.

When your caller has Name Display, you will know who is calling you before you answer your phone. Basic phone lines can be programmed with up to 15 character name displays and most Advanced phone lines (electronic, multi-line phones) can be programmed with up to 24 characters.

 

Outbound Caller ID (Personal Number)

Outbound Caller ID (Personal Number) allows your 10-digit number and to be displayed when you call an off-Location number that has a Caller ID device connected to it. You can also block your personal number on any specific call by first dialing *67 then 9 and the number you wish to reach.

Ring Again

Ring Again can be used to notify you that the busy number you have tried to reach is now idle, ready to accept incoming calls. It can automatically connect you when you lift your receiver.

 

Simultaneous Ring (SimRing)

If you work in multiple locations, the SimRing feature allows you to personally direct calls from your phone to up to five locations, including your cell phone and pager, all at the same time. With this feature, you are able to easily set up and change where your calls are directed. The feature is restricted to your local calling area.

 

Six-Way Conference

You can create a 6 party conference call with this feature. Available on Electronic Sets Only.

Speed Calling

Do you have a long list of frequently called numbers? With Speed Call, one key on a multi line set accepts codes entered by the user. Each of these codes is associated with a given phone number on the user's Speed Call list. You can program a list of 10, 30, or 50 frequently called numbers. An access code or key can be used to automatically dial the numbers.

 

Three-Way Conference

Up to three parties may participate in a group conversation using the Three-Way Conference feature.

 

Voice Mail

The Announce Only voice mailbox feature provides up to 4 minutes of message recording length.